In typical Lencioni style, he teaches important lessons on how to shed three fears that sabotage client loyalty.

Even the most driven and goal-oriented individuals find themselves with low energy, lack of focus, or simply disengaged with their personal vision or purpose.

It’s not uncommon to see amazingly brilliant people fail as leaders. Getting out of the box occurs when you apply one simple concept: seeing others as people rather than objects.

Lencioni digs into the core human tendencies that prevent us from building trust and client relationships that can last for years.